Shipping & Fulfillment Policy
At BLEUMIE, we pride ourselves on creating custom, made-to-order accessories. Our shipping policy is designed for transparency and efficiency, ensuring your new piece of art arrives safely.
Order Processing and Fulfillment
Every item is individually created upon purchase. We manage the entire process to ensure quality control before shipment.
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Fulfillment Time: Please allow up to 48 hours for production, quality inspection, and packaging before your order is dispatched.
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Shipping Origin: All BLEUMIE orders are shipped directly from our New York and EU logistics center. Orders are carefully packaged to ensure they arrive in perfect condition.
Shipping Rates & Delivery Times
| Region/Country | Shipping Rate | Free Shipping Threshold | Delivery Time |
|---|---|---|---|
| United States | $4.95 | Orders over $50 | 2-4 Business Days |
| Canada and Mexico | $9.00 | Orders over $120 | 6-18 Business Days |
| Oceania (Australia and New Zealand) | $12.00 | Orders over $120 | 6-18 Business Days |
| Asia (South Korea, Japan, Singapore, Taiwan, Hong Kong, Philippines, Malaysia) | $9.00 | Orders over $120 | 6-18 Business Days |
Free Shipping Thresholds
We are pleased to offer complimentary shipping once your order meets the following minimums:
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US Orders: Free shipping on all orders of $50 or more.
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International Orders: Free shipping on all orders of $120 or more.
Delivery Time Disclaimer
Please note that all delivery timeframes listed above are estimates based on typical carrier conditions. Shipping times are not guaranteed, as unforeseen conditions such as customs delays, inclement weather, or courier volume are factors beyond our direct control.
Order Tracking
Transparency is a core part of the BLEUMIE experience.
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Tracking Confirmation: All orders are shipped with full tracking. You will receive a shipment confirmation email containing your tracking number as soon as your order is dispatched, allowing you to monitor its progress from our facility to your doorstep.
International Customs and Duties
USA Orders
All orders shipped to the USA are covered by BLEUMIE and ship duty-free—you will not incur any additional customs fees.
International Orders
For all other international destinations (Canada, Mexico, Oceania, and Asia), the customer is solely responsible for paying any applicable taxes, import duties, and customs fees that may be charged by their local customs authorities upon arrival. These charges are not included in your order total or shipping costs.
If you have any further questions about our shipping process, customs, or the status of your order, please do not hesitate to contact our support team for dedicated assistance.